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TERMS &

 
CONDITIONS


SAY FANKS TERMS AND CONDITIONS OF WEBSITE USE

Last updated: 30 July 2025.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to FANKS LTD ("FANKS", "we", "our", or "us"). We are registered in England and Wales under company number 16486448 and have our registered office at 20 Wenlock Road, London, England, N1 7GU. Our VAT number is GB 494624459. These Fanks Terms and Conditions of Website Use ("Terms") govern your use of our website/s (www.sayfanks.com and subdomains) ("website").

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, you must not use our website.

Changes to these Terms and our Website

We reserve the right to update or modify these Terms at any time. We may amend these terms from time to time by amending this page. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time. Unless stated otherwise, changes take effect immediately upon posting.

Continued use of the website constitutes your acceptance of those changes.

We may update and change our website from time to time to reflect changes to our products, our users' needs and our business priorities.


Purchase Agreement

The sale and supply of products through our website are subject to separate Purchase Terms and Conditions, available at https://giftshop.sayfanks.com/pages/terms. Those specific terms will set out the basis on which we accept and fulfil your order, as well as details relating to payment, delivery and returns. In the event of any inconsistency between these Website Terms and the Purchase Terms and Conditions, the Purchase Terms and Conditions shall prevail in respect of any sale or purchase of products.


Prize Draw

We may offer prize draws from time to time. Your participation in prize draws shall be governed by our separate Prize Draw Rules, available at https://giftshop.sayfanks.com/pages/rules. These specific terms will set out the rules, eligibility criteria, method of entry, prize details, and any other relevant requirements. In the event of any inconsistency between these Terms and the applicable Prize Draw Rules, the latter shall take precedence for the purposes of the prize draw.

User Eligibility & Conduct

By using our website, you agree to the following terms regarding eligibility and lawful conduct:
  • Authority to Use the Website: By agreeing to these Terms, you represent that you are the age of majority in your country, state, or province of residence. If you are the age of majority and are permitting any minor dependents to use this website, you confirm that you have provided appropriate consent on their behalf.
  • Lawful Use Only: You agree not to use our website or services for any unlawful or unauthorised purpose. You must comply with all applicable local, national, and international laws, including intellectual property and copyright laws, in the use of this website and our services.

Any violation of these Terms will entitle us to immediately suspend or terminate your access to our website and services and may lead to legal action. Additionally, we reserve the right to suspend access to and/or remove any content we reasonably believe violates these Terms.

Privacy and Data Handling

Your privacy matters. We collect, use and store your personal information in accordance with our Privacy Policy, available at https://sayfanks.com/privacy-1.

Our website uses cookies to enhance user experience and improve functionality. By continuing to use our website, you agree to our use of cookies. Full details on our use of cookies are outlined in our Cookie Policy, available at https://giftshop.sayfanks.com/pages/cookies-notice.

Intellectual Property Rights

All content on this website, its content and our services—including designs, graphics, logos, products, and text—is the intellectual property of FANKS LTD or its licensors and is protected under copyright, trademark, and other applicable laws. All rights in our website, its content and our services are reserved.

You may not:
  • Copy, distribute, republish, or exploit any website content without our prior written permission. 
  • Use our name, branding or trade marks for commercial purposes without our prior written authorisation.
  • Modify printed or digital copies of this website, its content or our services in any way.
  • Use illustrations, photographs, videos, or graphics separately from the accompanying text. Use any part of our website for commercial purposes without our prior written consent.

You may:
  • Print or download extracts of website pages for personal use only.
  • Share website content with others within your organisation, provided our status as the author is acknowledged.

Suspension or Withdrawal of Our Website

Our website is made available free of charge, but certain features (such as competitions) may require payment.

We do not guarantee that our website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict access to all or part of our website for business or operational reasons. Where possible, we will try to give reasonable notice.

You are responsible for ensuring that all persons accessing our website through your internet connection are aware of and comply with these Terms.

Who Can Use Our Website?

Our website is intended for users in the United Kingdom. We do not represent or warrant that the content on or through our website is suitable for use outside the UK.

Keeping Your Account Details Secure

If you are provided with, or choose, a user identification code, password, or any other security details, you must treat them as confidential and not disclose them to any third party.

We may disable any user identification code or password at any time if, in our opinion, you fail to comply with these Terms.

If you suspect someone else knows your security details, you must immediately notify us at crew@sayfanks.com.

Reliance on Information on Our Website

The content on our website is provided for general information purposes only. It is not intended as advice, and you should seek professional guidance before taking action based on any content.

We make reasonable efforts to update our website but do not guarantee its accuracy, completeness, or timeliness.

We Are Not Responsible for Third-Party Websites

Links to third-party websites are provided for information only. Such links should not be interpreted as our endorsement of those websites or their content.

We have no control over third-party websites and accept no responsibility for them.

Our Responsibility for Loss or Damage

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or fraudulent misrepresentation.

Different liability limitations will apply for the purchasing of products and entering prize draws. These will be detailed in separate terms and conditions.

We provide our website for domestic and private use only. You agree not to use our website for business purposes, and we are not liable for any:
  • Loss of profits, business, or revenue. 
  • Business interruption.
  • Loss of business opportunities.

To the fullest extent permitted by law, we exclude all liability for any loss or damage, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with: (i) your use of, or inability to use, our website; and (ii) your reliance on any content displayed on our website.

We exclude liability for actions taken in response to breaches of these Terms.

We Are Not Responsible for Viruses

We do not guarantee our website is secure or free from bugs or viruses. You are responsible for ensuring your device is protected.

You must not introduce viruses, trojans, worms, or other harmful material to our website. Attempting to gain unauthorised access may be a criminal offence under the Computer Misuse Act 1990, and we will report any breaches to law enforcement.

Linking to Our Website

You may link to our homepage, provided you:
  • Do so in a fair and legal manner.
  • Do not misrepresent any association, approval, or endorsement from us. 
  • Do not link from a website that you do not own.

We reserve the right to withdraw linking permission without notice. For any other linking requests, please contact crew@sayfanks.com

Acceptable Use Policy

You may use our website only for lawful purposes. You may not use our website:
  • In any way that breaches any applicable local, national, or international law or regulation. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with our content standards.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:
  • Not to reproduce, duplicate, copy, or re-sell any part of our website in contravention of the provisions of our Terms.
  • Not to access without authority, interfere with, damage, or disrupt: 
    • Any part of our website.
    • Any equipment or network on which our website is stored. 
    • Any software used in the provision of our website.
    • Any equipment or network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our website, for example, the ability to participate in games, prize draws, comment on blog posts, or post to our social media accounts (interactive services).

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in light of those risks. However, save as expressly set out in other terms, we are under no obligation to oversee, monitor, or moderate any interactive service we provide on our website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator should a concern or difficulty arise.

Which Country’s Laws Apply?

These Terms, and any disputes arising from them, are governed by English and Welsh law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.


Contact Us

For questions, concerns, or requests, reach out at: crew@sayfanks.com

© 2025 FANKS LTD. All rights reserved.


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